WovenhallOur 30-day guarantee
Try anything from Wovenhall. If it does not suit your room, send it back within 30 days and we refund the full item price.
The promise
Return any item within 30 days of delivery, for any reason. Refunds go back to the original payment method within 3 business days of receipt.
1
30-day returns
For any reason, including simply changing your mind.
2
Insured delivery
Damaged or lost in transit? We replace or refund it at our cost.
3
Secure payment
Cash on delivery or bank transfer: no card prepayment, no card data collected.
4
Real support
A person answers at [email protected] within one business day.
How to claim
- Email [email protected] with your order number.
- We reply with a return number and the address within one business day.
- Send the rug back; the refund is confirmed once it arrives.
Full conditions are set out on the Returns policy and Delivery terms pages.